Quality Assurance

LCIBS is an independent private provider of higher education based in Canada Water, London.

Its programmes are validated by the Botswana Qualification Authority.
LCIBS, in common with other higher education institutions, has a variety of quality assurance and enhancement processes which assure the quality of its provisions and the awards made.

LCIBS has a number of quality assurance processes which include:

Programme Validation and approval

The London College of International Business Studies has a number of quality assurance processes. Programme Validation is the process through which the LCIBS establishes that a programme is academically viable and that all students are offered the best opportunity to learn. Most of all, it is about assuring quality and adding value to the qualifications that all LCIBS graduates achieve.

All our programmes are approved and validated by the Botswana Qualifications Authority. Programmes are designed by professionals across the educational sector and within the LCIBS Faculty, following stringent BQA requirements. The validation process includes a panel that consists of external subject specialists. The validation and approval process considers and approves the structure of programmes, aims and learning outcomes, content, modules, resourcing and assessment strategy.

Student Surveys

LCIBS operates internal surveys at modular level (Module Evaluation Questionnaires) and an annual programme survey. Further specific surveys are also conducted such as the New Joiner Survey (for new students) or other user surveys (e.g. services).

Programme Committees

All programmes or clusters of programmes have a Programme Committee. This committee is made up of student representatives. The Programme Committee provides a forum for the management of the Programmes and facilitates a voice for students in the management and development of LCIBS

Peer Observation of Teaching

LCIBS has a mandatory peer observation of the teaching process which ensures that the quality of teaching is maintained and enhanced through observation and the dissemination of good practice.

Annual Monitoring

At the end of each module, the Module Leader reviews the module and submits a Module Leader Report. These in turn, form, along with External Examiner reports, Programme Committee minutes and survey analysis, a Programme Annual Monitoring Report which identifies the action to be taken to maintain standards and good practice.

Quality Assurance Agency (QAA)

The BQA ranks each institution in meeting their responsibilities for assuring quality and standards, using processes of peer review.

The BQA review involves an in-depth evaluation of the institution’s educational provision and results in a published report that makes judgments and recommendations about academic standards and quality, as well as highlighting good practice.

Quality Assurance Arrangements

Quality Assurance mechanisms are supervised and managed by the Registry under the direction of the Head of Quality and Registry supported by the Quality and Admissions Manager.

The committee structure provides further support, approving policy and reviewing the results of quality assurance processes. The ultimate academic authority of the College is the Academic Board, to which the Teaching, Learning and Quality Committee, Admissions Committee and Programmes Committees report.

The Registry works with academic staff including Module and Programme Leaders as well as Heads of Academic Departments. Academically, the College is led by the Principal and CEO.